85 Support questions or comments

• 
  Jun 21, 2024
  dmgilbert Purchased

  Has the update been released yet? Wanting to get to work on this project
• View 4 more replies
• 
  Jun 21, 2024
  dmgilbert Purchased

  I have updated the code but still getting errors when trying to add a new package.
  
  
  Deprecated
  : str_replace(): Passing null to parameter #3 ($subject) of type array|string is deprecated in
  /home/<UserDir>/public_html/<subdomain>/app/helpers/format_helper.php
  on line
  20
• 
  Jun 21, 2024
  dmgilbert Purchased

  I have also tried with PHP 8.1, 8.2 and 8.3 and get same error every time
• 
  Jun 21, 2024
  premiumsales Author

  Hello,
  What cost value are you adding?
• 
  Jun 21, 2024
  dmgilbert Purchased

  9.00
• 
  Jun 21, 2024
  dmgilbert Purchased

  have also tried it with just "9"
• 
  Jun 21, 2024
  dmgilbert Purchased

  All sorted and than you once again for your fantastic support
• 
  Jun 21, 2024
  premiumsales Author

  Thank you

• 
  Jun 20, 2024
  dmgilbert Purchased

  Hello, I'm experiencing a problem adding packages. Can you advise?
• View 1 more reply
• 
  Jun 20, 2024
  premiumsales Author

  Hello, there is a small bug when adding free trial plan. This has already been fixed in an update coming today.
• 
  Jun 20, 2024
  dmgilbert Purchased

  OK thank you, any ide when your update will be released?
  
• 
  Jun 20, 2024
  premiumsales Author

  Anytime today or early tomorrow
• 
  Jun 20, 2024
  dmgilbert Purchased

  Thank you

• 
  Jun 19, 2024
  Santaboy Purchased

  Thanks I have solved my previous problem. But now I can't add packages. Keep saying errors. I can't even test the script because it keep saying, no packages added.
• View 9 more replies
• 
  Jun 19, 2024
  premiumsales Author

  What error message are you getting?
• 
  Jun 19, 2024
  premiumsales Author

  Take a screenshot and sent me
• 
  Jun 19, 2024
  Santaboy Purchased

  OK please where would I send the screenshot of the error
• 
  Jun 19, 2024
  premiumsales Author

  You can send in messages
• 
  Jun 19, 2024
  Santaboy Purchased

  I can't attach screenshot here
• 
  Jun 19, 2024
  premiumsales Author

  No, you can only send a link to image
  
• 
  Jun 19, 2024
  Santaboy Purchased

  ok here is the error message i get. https://www.imghippo.com/i/o5fo71718780645.jpg
• 
  Jun 19, 2024
  premiumsales Author

  What values are you inputting?. add the values and before saving take a acreenshot
• 
  Jun 19, 2024
  premiumsales Author

  They are the ones causing the failure
• 
  Jun 19, 2024
  Santaboy Purchased

  ok here is the inputs, it happens no matter what i put there at the inputs
  
  https://freeimage.host/i/dH3Bxl1
  https://freeimage.host/i/dH3BoKP
  https://freeimage.host/i/dH3BCiB
• 
  Jun 19, 2024
  premiumsales Author

  So i have used the same values and it saved. https://imgur.com/a/LeeT9tC. Check you messages at https://www.codester.com/messages/?user=Santaboy. I might have to login to cpanel to check
• 
  Jun 19, 2024
  Santaboy Purchased

  please recheck again, the problem is still there, i have to reinstall your script and the problem still persist

• 
  Jun 13, 2024
  Angel44

  Demo not working
• 
  Jun 13, 2024
  premiumsales Author

  It's working. It requires OpenAI API key which I have removed to avoid further misuse by users
  You can add your own key test and then remove it immediately after testing

• 
  Jun 12, 2024
  ketnoi24 Purchased

  I followed the instructions and you also provided enthusiastic support, but currently the chat bot is still completely inactive and has not been used since I purchased this command file.
  Please give some solution or refund because it doesn't work
  Thanks
• 
  Jun 12, 2024
  premiumsales Author

  Hello, Where are you stuck? I have send you message

• 
  Jun 11, 2024
  rollux Purchased

  Hi, nice script. three things to look into
  - Possibility to restrict the size of files uploaded.
  - The formatting of the chat output has issues, especially with listing or bullet points. Why not allow the default openai format?
  - All payment methods show up in subscribe page even when not select as live in the settings.
  
  Will be happy to see these updates in the next version. Thanks.
• 
  Jun 12, 2024
  premiumsales Author

  Hello,
  To turn off a payment gateway, go to payment settings, set YOURGATEWAY Active ? to "No". That should disable the payment gateway.
  Chat output with listing or bullet need some out-of-the-box markdown since the API does not respond in formatted manner. It gives plain text in JSON format. This means you get the response and find a way of formatting it.
  Restrict the size of files uploaded - Will be added soon.
• 
  Jun 18, 2024
  premiumsales Author

  Restrict the size of files uploaded - added
  Formatting of the chat output has issues, especially with listing or bullet - Done

• 
  Jun 6, 2024
  Joe7 Purchased

  How do i increase the aceptable file size or the number of files I can use per widget?
• View 2 more replies
• 
  Jun 6, 2024
  premiumsales Author

  Let me update you tomorrow morning
• 
  Jun 7, 2024
  premiumsales Author

  Currently, there is no file size limit in the app but OpenAI upto a maximum of 512Mb per file.
  You can only attach 1 file to a widget.
• 
  Jun 7, 2024
  Joe7 Purchased

  embedabot.com lets you attach up to 50....
• 
  Jun 7, 2024
  premiumsales Author

  We will be adding more features in the coming updates
• 
  Jun 7, 2024
  Joe7 Purchased

  i am trying to upload a 9mb file and it keeps saying 'failed to upload file'

• 
  Jun 6, 2024
  ketnoi24 Purchased

  I just bought the command file, read the documentation carefully but still don't know how to install it
  Can you assist with installation?
  Thanks
• 
  Jun 6, 2024
  premiumsales Author

  Hello, check your email
• 
  Jun 7, 2024
  ketnoi24 Purchased

  Thanks

• 
  Jun 5, 2024
  Joe7 Purchased

  I just purchased this, added my openai key, tested key with bots, it works fine. But when I upload files (pdf's in particular) it uploads the file fine but when i click 'Upload for chat' I het the error 'Operation aborted for callback'. Now I have tried pdf file sizes from 55kb to 2mb and still same repetetive issue.
• 
  Jun 6, 2024
  premiumsales Author

  Hello, Check the uploads folders permissions. Confirm if they are readable
• 
  Jun 6, 2024
  premiumsales Author

  Thanks for the heads up.

• 
  Jun 3, 2024
  LiaqatProductions Purchased

  hi buddy is there any way to add lifetime plan with monthly credit renew option
• View 5 more replies
• 
  Jun 3, 2024
  premiumsales Author

  It's not available currently, but will be considered in the coming updates
• 
  Jun 10, 2024
  LiaqatProductions Purchased

  please add ltd/lifetime plan with monthly credit reset it helps to boost saas initial sales
• 
  Jun 12, 2024
  premiumsales Author

  Hello, we have added monthly, yearly and custom packages. Soon we will add the lifetime packages.
• 
  Jun 18, 2024
  LiaqatProductions Purchased

  hi buddy i have bought the script just need some guideness and help
  1: can i add private plans means which are not visiable to users
  2: can admin manually ada a plan to user
  3: which ai model should we use for all which is cheap and good for all like for Chat model ,Finetuning model ,Files links and websites (Assistants model)
• 
  Jun 19, 2024
  premiumsales Author

  1: can i add private plans means which are not visible to users - Not available for now. I want to understand, if you have private plan, how would you want them to be used?
  2: can admin manually add a plan to user - Yes, go to the plan as admin and then click "Offline payment"
  3: Chat model - GPT-4o, Finetuning model - GPT-3.5-turbo (GPT-4o experimantal, you can try it), Files links and websites (Assistants model) - GPT-3.5-turbo (GPT-4o coming soon)
• 
  Jun 20, 2024
  LiaqatProductions Purchased

  hi buddy private ltd(lifetime plans) are best for launch saas on appsumo type platform where we can sale exclusive LTDs to get some intital sale boost its esential for a saas to have a feature to create a custom private plans. also it can be used for providing a customized private plan for a agency etc for a specific price which will not visible for others
• 
  Jun 20, 2024
  LiaqatProductions Purchased

  
  hi buddy private ltd(lifetime plans) are best for launch saas on appsumo type platform where we can sale exclusive LTDs to get some intital sale boost its esential for a saas to have a feature to create a custom private plans. also it can be used for providing a customized private plan for a agency etc for a specific price which will not visible for others
• 
  Jun 20, 2024
  LiaqatProductions Purchased

  
  hi buddy private ltd(lifetime plans) are best for launch saas on appsumo type platform where we can sale exclusive LTDs to get some intital sale boost its esential for a saas to have a feature to create a custom private plans. also it can be used for providing a customized private plan for a agency etc for a specific price which will not visible for others